Customer Collaboration - DS Smith

Packaging made from partnerships

We work closely with you to deliver customer insights and develop smarter Circular Ready packaging solutions. Helping you to increase sales, lower costs and manage business risks.

 One-size-doesn’t fit all

So we always tailor our solutions 100% to your products, customer needs and supply chain. We call this ‘Supply Cycle Thinking’ and it gives your packaging the power to tick every box:

  • Attract shoppers
  • Increase customer loyalty
  • Improve availability
  • Reduce distribution costs  
  • Prevent product damage
  • Increase sustainability

See how our Supply Cycle Thinking helps you anticipate your challenges and achieve the results you want, every time you pack and ship your product. 

Collaborate, Innovate, Create: Our PackRight approach  

At DS Smith we’re famous for building long-term relationships based on our insight and collaborative way of working, backed by our dedicated experts with access to cutting edge tools and the latest facilities - including our Impact and PackRight Centres.  

At our Impact Centres workshops you can explore best packaging practice, take inspiration from around the world and apply lessons across the supply cycle.  It’s a place where you can look, touch and see, so that ideas become clear and alive.

At our PackRight Centres you can join us for face-to-face, virtual or hybrid interactive sessions that will help to define your challenges and opportunities and create the ideal packaging that generates the greatest benefit and value for you.