Covid-19

The safety of our people is our first priority and we are working closely with local and national governments to ensure we comply with any guidance introduced at a regional or national level.

We are working hard to support our customers around the world during this difficult time, in particular those supplying essential goods such as food and medical supplies. We are not currently experiencing any significant disruption to our operations from the Coronavirus and continue to monitor the situation closely. We have robust plans in place to deal with the escalation of this issue and will continue to keep our people and our customers informed on any developments.

For all our customers, please contact your local DS Smith contact for any queries about products and services.  We remain committed to delivering to you while ensuring the safety of our employees and complying with local guidance in your area.

“As DS Smith responds to the global Coronavirus crisis, my first thought is always with our people who have remained steadfast in these challenging times. Their continued health and wellbeing is my priority, but I also recognise the critical role DS Smith and the wider packaging industry has to play right now, right across global, national and regional supply chains. Our packaging is predominantly used to transport and protect food and personal care items or to deliver goods to peoples’ homes through e-commerce. We also serve the vitally important pharmaceutical sector and it is these sectors that we are prioritising in the days and weeks to come.

“This means that we are supporting our customers to deliver food direct to supermarket shelves, or to ensure that medicines or medical equipment are able to be shipped to where it is needed most. Our design teams are working flat out to develop bespoke packaging to allow retailers to support vulnerable citizens and give them access to everyday essentials through drop and go packages. We are also working with customers that are adapting their production to develop much needed protective equipment like facemasks so they can be shipped to those on the front line.

“It is the continued production of paper and packaging that allows these goods to get to where they are most needed and that’s why our teams continue to go to work every day to run these operations and support our customers’ businesses. I am immensely proud of the way in which they have responded to this challenge. While we haven’t faced significant disruption, our sites are pulling together to support each other, to transfer orders and ensure we don’t let our customers down. This is a testament to the values we have embedded right across the business.”

DS Smith develops provisions boxes for safer delivery

 Over the past week, DS Smith has worked closely with food retailers across Europe to design, develop and produce new boxes designed to supply emergency provision boxes to the most vulnerable.

In addition to providing critical support to keep goods moving and replenish shelves as quickly as possible, focus has quickly turned to home delivery to move goods directly to the front door of those who aren’t able to make it to the shops. As more countries implement social distancing processes and enact new legislation, this service will become essential to people facing Covid-19 movement restrictions.

To combat this, DS Smith has developed special new boxes to be filled by food retailers and left on the doorstep.

As a result of social distancing and self-isolation guidelines, the carefully designed boxes can be stacked in the delivery vans, picked up and dropped off to support the safety of everybody involved in the delivery process.

Stefano Rossi, CEO of Packaging at DS Smith said: “We were approached by several of our food supply customers to design a new packaging solution that would maximise efficiency and provide everyday essentials to many of society’s most vulnerable.

“We worked very closely with our customers to design and produce a solution which allows for a ‘stack, drop and go’ approach that is more time efficient, more hygienic and frees up time for more deliveries. Our sustainably designed solution is also fully recyclable at home.

“I’m extremely proud of the whole team at DS Smith; their determination to support these initiatives meant that we delivered a new design in under 24 hours. This was subsequently prototyped, tested, manufactured and delivered in less than a week.”

DS Smith has played a critical role in the food and pharmaceutical supply chain as demand for these products increases. Its international network means it can provide solutions to those facing similar delivery hurdles.

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