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Technical Services

Our customers count on reliable supply, consistent quality and expert technical assistance.

DS Smith is a leading manufacturer of sustainable corrugated case materials, speciality papers and high-performance papers for packaging production.

The world is changing and the role of packaging in our everyday lives has never been more relevant. As online shopping and the amount of packaging in our homes continues to grow, we believe we have a vital role to play in addressing some of the most complex environmental challenges.

We are already using our experience, innovation and ambition to develop bespoke strategies, high-performance paper products and technical support our customers need - and society demands.

We continue to set the bar high in all aspects of our service and our Technical Customer Service team is on hand every day, helping our customers to enhance the performance of their corrugators and solve the technical issues as and when they arise.

Through our support, technical know-how and deep understanding of how our papers behave on machines we are improving productivity, reducing costs and ensuring that our customers meet their commercial and sustainability challenges. Which is good for our customers’ businesses as well as the environment.

Paper mills across Europe