Customer Experience

Take your store to your customers’ door

Contact Us

Customer Experience

DS Smith expertise

Innovative Collaboration

We work with you to understand what’s important for your e-commerce pack, and create relevant solutions whether that be to facilitate returns or hero the product inside.


The design and print quality of the pack can all make a difference, with extra touches inside the packaging such as special filling material, an unusual colour or a strikingly interior.


Our technology really comes to life when it allows your customers to enter the world of your brand. With AR for example, an image or code can be scanned to deliver a whole brand experience direct to your customer.