Career journey FAQs

Whether you're still figuring out which direction you want to head in, or you want to find out how the application process works - this Frequently Asked Questions (FAQ) table answers your questions.

We advertise vacancies on our internal careers page.

  • An up-to-date CV
  • Your DS Smith Employee ID (this is your payroll number)
  • Your personal details:
    • Address
    • Your email address

Access the internal careers page where you can view all open vacancies. You can search by location or job category.

You will see the key job details. Click on the job title and the job description will be visible. If the role is of interest and you have the relevant skill set, then click the orange 'Apply' button to start your application.

You will be asked to select one of three options:

  • Autofill with Resume means the system will fill in any information it can from the CV you upload (although you may still need to add any missing information).
  • Apply Manually means you will type in all of your personal details.
  • Use My Last Application means that if you have recently applied for a role with DS Smith, the system will simply copy your details over for you.

Finally, you will be asked to complete some personal details including your DS Smith Employee ID (your payroll number). You will be given the opportunity to review the information and, once you are happy, you may click the 'Submit' button as directed.

It is quite normal to be unsure as to where your future career path may lie. There are resources on Career Builder that will help you to explore your own career path with a view to working on your career goals.

If you want to develop your skills outside of your day to day role you can access the Percipio platform that has a plethora of development and learning opportunities. For wired colleagues this can be accessed by following this link. For our non-wired colleagues, you can reach out to your site HRBP who should be able to support access to the platform.

We actively encourage you to consider roles across our whole organisation. Due to the nature of our business and the size and scope, there are constantly new opportunities arising.

Read our guide on what to expect at interview.

We use a mixture of competency, situation and technical questions to assess candidates against the requirements if the role. Depending on the role, you may be asked to prepare a presentation or technical assessment.

Yes, all employees who are interviewed should receive feedback. In most instances, this feedback will be provided by the Hiring Manager, but in some cases it may be provided by the Talent Acquisition Partner or HR. If this is the case, you can request a follow up meeting with the Hiring Manager.

This may change if you are offered a new role. This will be discussed in detail with you during the offer process.

The offer will ordinarily be made verbally by the TA Partner or HRBP over the phone and then confirmed in writing via a formal offer letter. In some instances, the Hiring Manager may wish to contact your directly. Upon acceptance of your offer letter you will receive an updated contract / addendum from the HR Shared Service Centre.

If you’re successful in securing a new role, your new line manager will work with your current line manager to agree a start date. As a general rule, this should be no longer than your current notice period.