The DS Smith Difference
DS Smith is a leading manufacturer of sustainable corrugated packaging and high-performance, speciality papers for packaging production. Our wide range of products, experience, knowledge and commitment are helping our customers to meet their commercial and sustainability challenges.
We work with our customers throughout the US and Europe to develop the strategies, packaging solutions and technical support they need - and society demands.
You’ll experience the DS Smith Difference whenever you work with us. Here are just some of the benefits you will enjoy:
A wide range of products
Our global network
Our paper supply network stretches from the US to Europe, ensuring we have the flexibility and resources to meet our customers’ requirements. Although we’re proud to have become one of the biggest papermaking operations in the world – employing over 3,000 people – we never forget the importance of personal service. We take an individual approach to account management and each of our regions employs a dedicated commercial manager who personally deals with sales inquiries.
Unmatched technical service and expertise
Our excellent technical specialists, engineers and other technical customer support staff are on hand every day to support and advise our clients with a broad range of inquiries, from optimizing corrugator machines to solving the technical issues as and when they arise. The experience and knowledge of our team are shared between our mills and customers, enabling best practice and continuous development.
We continuously invest in the papermaking machinery and technology in our paper mills to ensure we produce the best possible products on the market. Our investments also allow us to expand our product range and work closely with our customers to find new ways to maximize the performance of our papers. Together we are applying our experience and ambition to develop the innovative papermaking solutions that they need – and which society demands.
We believe we have a vital role to play in addressing some of the world’s most complex environmental challenges. That’s why we put sustainability at the heart of our paper production processes, working with our suppliers to ensure that 100% of the fiber we use comes from recycled or chain of custody certified papers.
We pride ourselves on maintaining the highest standards. Our certifications range from quality management, environmental management, safety management, and energy management to chain of custody certifications. To maintain our very high standards, we continually monitor and improve our activities across product quality, safety and the environment.