The DS Smith difference

The experience, knowledge and commitment of DS Smith personnel make all the difference.

Experience & commitment

The real challenge is maintaining production parameters at an optimum level. DS Smith meets this challenge by investing in the most advanced monitoring and control technology, and making sure it is operated by qualified experts. This is where the experience, knowledge and commitment of DS Smith personnel make all the difference. It takes real expertise to diagnose subtle variations in parameters and know which corrective action to take. This knowledge is derived from our long experience in the world of paper production process.

BAT network

Moreover, DS Smith know-how is leveraged across paper division through a systematic knowledge-sharing network, known as the BAT (Best Available Technicians) Network. Collecting all the resources within our organisation, including the support of the R&D Centre, the BAT Network facilitates the exchange of best practices in order to increase performance in all mills and foster the DS Smith culture of continuous development.

The network is linked to our continuous excellence programme, which initiated in the ‘Lean’ methodology. The programme focuses on efficiency improvement and waste reduction and consists of measuring and analysing key performance indicators, enhancing business structure and increasing employee involvement. It’s all part of our never-ending quest for excellent paper quality.